Contact us today to discuss how Tidying Tyneside can transform your space
Frequently Asked Questions
How much do you charge?
What hours do you work?
Do you do outdoor cleaning?
I have pets, can you still clean my property?
What is your cancellation policy?
What do you need to access my property/premises?
What happens if something breaks whilst you are in my property/premises?
Do I need to provide cleaning products and equipment?
Due to the different nature of our work we quote based on time, deadline and intervention required and individual. Tidying Tyneside will provide you with a competitive quote before undertaking any work.
Tidying Tyneside staff work 7 days a week within a 20 mile radius of Newcastle Upon Tyne. We work around our clients' needs, whether that's starting a job before 8am, or after 5pm.
We will happily clean areas we can reach easily, like downstairs' windows or signage outdoors, but outdoor cleaning jobs like removing rubbish, cleaning the outside of second floor windows or any removal of machinery or equipment is unfortunately not something we can support you with.
Absolutely, as long as your pet is happy to have us in their space and is not aggressive. We cannot take any responsibility for any pets in properties whilst cleaning, i.e you must ensure your pet is kept safe at all times from open doors or windows.
We ask all of our customers to give us at least 24 hours' notice if you need to cancel or rearrange our appointment.
We are fully insured and confident handling and storing keys for your property or premises, or you can be there to let us in and out. Just let us know what works best for you.
Our team treat your home like it's our own, but on the very rare occasion something is broken or damaged, we are fully insured and will contact our insurers to start the process of reimbursement.
We bring our own products and equipment.
However, if you have any products you would prefer us to use then please provide our staff with them and they will be happy to use them.